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Privacy Policy

Last Updated: July, 13th, 2022

​Free Spirit Soap Shop, LLC Privacy Policy

​This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from freespiritsoaps.com (the “Site”).

​PERSONAL INFORMATION WE COLLECT

  1. Order Information

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.  We refer to this information as “Order Information".

  1. ​Visitor Analytics

Visitor Analytics is a simple website analytics service which measures the traffic on our website and website visitors' general details. We collect statistics like which pages visitors visit and when, where they are approximately located, where they land first or if they are coming from a specific referral, to make our website visitors' experience better.

 

As a website operator using Visitor Analytics, we process information about our visitors' device type and screen size/resolution, approximate location, browser, OS, IPs, page visits, bounce rate, conversions, conversion funnels, average sessions per visitor, average pages per session, average session duration, time spent on the website and preferably visited content on the website.

 

All this data is pseudonymized and Visitor Analytics will not use the collected data to identify individual users or to match the data with additional information on an individual user.

We do not use cookies to collect this data. Instead, we use the so-called fingerprinting technology that does not require placing any cookies, files or technology on your device. Fingerprinting relies on your device’s technical attributes and combines them to identify your device as a unique device and allow for reliable analytics. We refer to this information as “Visitor Analytics”

​When we talk about “Personal Information” in this Privacy Policy, we are talking both about Order Information and Visitor Analytics.

​HOW DO WE USE YOUR PERSONAL INFORMATION?

​We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

Communicate with you; Screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

SHARING YOUR PERSONAL INFORMATION

​We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Wix to power our online store; you can read more about how Wix uses your Personal Information here: https://www.wix.com/about/privacy. In addition, we also utilize Fera Reviews to gather and display customer reviews of our products. You can read about how Fera Reviews uses your Personal Information here: https://www.fera.ai/privacy-policy

​​DATA RETENTION

​When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

​MINORS

​The Site is not intended for individuals under the age of 18.

​CHANGES

​We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

​CONTACT US

​If you have questions about our privacy policy, please contact us by e-mail at privacy@freespiritsoaps.com.

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